DELIVERY

GENERAL INFORMATION

Delivery time required for products out of stock is 5-15 days, if possible, plus shipping time . For additional information please contact us at the following e-mail addresses: orders@bardash-shop.com or office@bardash-shop.com.
By choosing our “custom made“ service, you can be sure that the ordered product will fit you perfectly. In this case the payment is made in advance.
In this case “cash payment on delivery“ method will not be possible, and the product can not be returned.
Products are sold through www.bardash-shop.com. Products are our own design and production, in the original packaging, delivery and accompanied by an invoice (and/or tax receipt) and the conditions of returns.
Maximum amount of damages that can be paid to any our customer in case of failure or improper delivery is the amount received from this client.
This agreement is subject to Romanian law. Disputes arising from the interpretation and execution of this contract shall be settled amicably, and if an agreement is not reached in this way, we will appeal to the competent courts.

OTHER PROVISIONS

The images published on this website correspond to reality, but sometimes colour shades of the products may differ slightly in reality.
BARDASH COLLECTION reserves the right to modify products without prior notice.
Prices, offers and pictures can be changed without prior notice.

CONDITIONS OF WARRANTY:

The warranty conditions are ensured in accordance with Law 449/2003 and O.G. 21/1992.
The customer is obliged to handle the product in accordance with the recommendations and guidelines given by BARDASH COLLECTION SRL. Any violation of these invalidates the warranty.
When the guarantee request is made, it is necessary to have: the defective product, without wearing signs, in its original packaging with all the tags attached, accompanied by the following documents: copy of the invoice and warranty certificate in original.
If the requesting customer fails to observe these provisions, the products will be returned to this customer, without partial or total refund guarantee.
Warranty period offered by the company BARDASH COLLECTION SRL is 30 days from the date of purchase.

DELIVERY INFORMATION

For Timisoara, products can be taken directly from the store Tenue de Saf, Iulius Mall, 1st floor.
For the products available in stock, shipping time is 3-6 working days and 4-8 working days in the countries outside the UE, from the time you order on www.bardash-shop.com. For the products out of stock, and especially for the "custom made " products, the delivery time will be 7-10 working days plus shipping time, from the time when you placed your order. For further information, please contact: office@bardash-shop.com.
We will send you a confirmation e-mail of ordering submission. To track your delivery, go to www.dpd.com and use the tracking number provided in your email .
Integrity of the content must be checked at delivery, and a statement of facts must be completed to receive complaints regarding the received package. Any further complaints, on these aspects are void.
National and international shipment deliveries are made through DPD. If the product does not arrive due to the shipping company, the loss is sustained by us and we will send another product in the shortest time or will we return the full amount.
For special Express service (1 working day), you will pay a surcharge that will be added to your invoice if the service is requested and accepted, by email exclusively at office@bardash-shop.com. Please note that the DPD Express refers only to the shipping time itself.

SHIPPING COSTS AND METHODS

Free shipping worldwide.
We deliver nationally and internationally through DPD - www.dpd.com.

For the non EU countries, customs duties must be found directly from the local customer where the delivery is made.
Final purchase price for orders shipped outside the EU will be calculated with your local VAT- at checkout.
All prices are final and include transport, insurance, package, and all the formalities necessary for shipment. Please keep in mind that the risk of the products is supported by our company for the initial shipping, but not for returns.

Returns

Products purchased from a distance can be returned according O.G. 130/2000. The consumer is entitled to notify in writing that he cancels the purchase without penalty and without any reason within 10 working days after receiving the product. The notification is registered only if sent at our email address returns@bardash-shop.com. Refunding will be made in the same bank account of the initial payment was made, or cash to Tenue de Saf, Iulius Mall Timisoara. Please note that the refund will be the amount you have paid to our company minus the shipping cost incurred by us for the initial delivery. The refund will be made by bank transfer from our account on the initial buyer account within 7-14 days working days, upon the receipt of the returned product.
Returns received after the above mentioned period of 10 working days will not be accepted.
The shipping cost for returning and exchanging goods will be supported by the client, using the same shipping company that made the delivery. For modalities and cost information you can access www.dpd.com. Returns. It is possible to change a product with another one of the same kind but different size. The originally bought product can not be exchanged for a different one, only if has the same exact value. Please note that the changed products can be shipped only after the date when the returned products have been received and the quality inspection has been made. The return shipping cost will be supported by the customer.
The amount returned, according to the conditions of return, does not include transportation costs.
We do not accept the return products that have physical changes, signs of wear, no labels and original packaging and so on. We do not accept packages for which the shipping payment has not been made.
"Clients" or "consumers" are only individuals. Customers with legal personality have no right to cancel the contract, in the relevant legislation.